Description
This countryside inspired embroidery has a mixture of techniques.
Gold Cow parsley – 850 beads were sewn by hand….individually. The leaves are woven picot stitch with fine Gold thread. Pearls sewn on a green velvet background. The 8” Ellbesse hoop is backed with William Morris material and finished with a gold loop.
Shipping Countries:
United Kingdom (UK)
Ready to ship in 1-3 business days
Shipping Policy
I ship within the UK only. I may widen this to the EU or Worldwide later.
All items within the UK will be sent via Royal Mail 1st Class or Tracked 24. Occasionally, larger parcels will require a Parcel Force delivery. Many of my products are one off original pieces of art and I have attempted to select the safest and best value option for secure delivery based on the size and value of my products, and to give you, the customer, peace of mind.
Unless otherwise stated, all items listed are ready to ship within 1-3 business days. I will do my very best to post out quickly for you.
All delivery dates are approximate and cannot be guaranteed especially at busy times such as Christmas where delivery times can take longer.
Shipping charges, packaging costs are included in the displayed price. Your embroidery hoop will be wrapped in tissue paper, put in a sturdy card box, and placed in a waterproof new (recycled material) poly bag.
Please make sure your mailing address is correct as I cannot be held responsible for any lost orders due to an incorrect delivery address.
Refund Policy
Cancellations are accepted within 1 hour of order being placed.
In the unfortunate event that your order does not meet your expectations, buyers are responsible for return postage costs to me the seller. If the item is not returned in its original condition, the buyer is responsible for any loss in value. I will only accept returns within 14 days of receipt, unless proved faulty.
The buyer is responsible for returning the goods with the appropriate postage applied in the original packaging with labels intact, items unused and unworn, to the return address as indicated by me the seller. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please clearly mark on the outside of the parcel 'RETURNS' Please also obtain a proof of posting from your post office.
If you are unlucky to receive the goods clearly damaged on receipt, please send me photos of the packaging before opening further and also of any damage sustained on the contents as a result within 5 days of receipt, I can then place a claim with Royal Mail and set the ball rolling for an appropriate replacement or refund.
I cannot be held responsible for postal delays or hold ups in customs resulting in delays or additional charges, nor unreasonable expectations of worldwide delivery times by the buyer, once it has been dispatched and left my hands.
Any commissioned work will not be refundable.
Please return to: 31 Oakhurst Close Belper Derbyshire DE56 2TR.
GDPR Policy for No 31 Embroidery
I, Tracey Dineen am the data-controller of your personal information as it relates to my shop No 31 Embroidery on The British Craft House.
When you place an order from me, I will receive your name, delivery address, telephone number and email address from The British Craft House in order to process your order. I will only use these details to process and deliver your order or to deal with any queries you have related to that order
The only circumstances in which I will share your data are in processing your The British Craft House order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With The British Craft House to comply with my obligations.
• With mail delivery companies or couriers in order to fulfil your order.
• To comply with any legal or tax obligations that I have.
I will only retain your details for as long as necessary and in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time, I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
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